{"id":25,"date":"2014-06-30T09:40:06","date_gmt":"2014-06-30T09:40:06","guid":{"rendered":"http:\/\/www.parkinscareangels.co.uk\/?page_id=25"},"modified":"2018-06-22T11:01:25","modified_gmt":"2018-06-22T11:01:25","slug":"quality-standards","status":"publish","type":"page","link":"https:\/\/parkinscareangels.co.uk\/?page_id=25","title":{"rendered":"Quality Standards"},"content":{"rendered":"<h3>How do we check the quality of our home care service?<\/h3>\n<p style=\"text-align: justify;\">We are committed to providing the best quality home care service.\u00a0 To do this, we continually check what we are doing, and talk with our staff and other organisations that have opportunities to see and judge our work.\u00a0 Above all, we listen to you and anyone acting on your behalf, taking your views very seriously.<\/p>\n<h3>We continually work towards improving the quality of our service through:<\/h3>\n<p><span style=\"color: #ff40ff;\">\u2022\u00a0<\/span>Annual review of all areas of our home care service<\/p>\n<p><span style=\"color: #ff40ff;\">\u2022\u00a0<\/span>Annual plan for improvement and development of our home care service<\/p>\n<p><span style=\"color: #ff40ff;\">\u2022\u00a0<\/span>A Manager visiting you to review your care plan and asking your opinion of our service<\/p>\n<p><span style=\"color: #ff40ff;\">\u2022\u00a0<\/span>At least two monthly spot checks of Care Workers to witness care delivery by the Care Worker<\/p>\n<p><span style=\"color: #ff40ff;\">\u2022<\/span>\u00a0More frequent visits to witness care delivery when required, including when a Care Worker first starts with us<\/p>\n<p><span style=\"color: #ff40ff;\">\u2022\u00a0<\/span>After witnessing care delivery we ask you for your opinion of the service you receive<\/p>\n<p><span style=\"color: #ff40ff;\">\u2022<\/span>\u00a0Careful checks on the records we keep about you, including medication records and daily records of care and support provided<\/p>\n<p><span style=\"color: #ff40ff;\">\u2022\u00a0<\/span>Regular\u00a0 team meetings<\/p>\n<p><span style=\"color: #ff40ff;\">\u2022\u00a0<\/span>Regular appraisal and supervision meetings with each Care Worker<\/p>\n<p><span style=\"color: #ff40ff;\">\u2022\u00a0<\/span>Continual programme of training using feedback from you and the Care Workers<\/p>\n<p>Result of last Client survey<\/p>\n<p>&nbsp;<\/p>\n<h3>Our staff are screened through Criminal Records Bureau check.<\/h3>\n<p>Our carers wear the company uniform, and staff are required to carry their staff Identity cards at all times. All carers undertake our rigorous training process, is supported by<\/p>\n<p>shadowing experienced carers and by supported training in practice. Our training programme covers the following areas:<\/p>\n<p><span style=\"color: #ff40ff;\">\u2022 <\/span>Client Relationships with Confidentiality<\/p>\n<p><span style=\"color: #ff40ff;\">\u2022 <\/span>Care plans and Record keeping<\/p>\n<p><span style=\"color: #ff40ff;\">\u2022 <\/span>First Aid<\/p>\n<p><span style=\"color: #ff40ff;\">\u2022 <\/span>Client Communication<\/p>\n<p><span style=\"color: #ff40ff;\">\u2022 <\/span>Infection Control<\/p>\n<p><span style=\"color: #ff40ff;\">\u2022 <\/span>Health and Safety Awareness<\/p>\n<p><span style=\"color: #ff40ff;\">\u2022 <\/span>Food Safety Awareness<\/p>\n<p><span style=\"color: #ff40ff;\">\u2022 <\/span>Moving and Handling<\/p>\n<p><span style=\"color: #ff40ff;\">\u2022 <\/span>Medication Training<\/p>\n<p><span style=\"color: #ff40ff;\">\u2022 <\/span>Safeguarding of Vulnerable Adults<\/p>\n<p><span style=\"color: #ff40ff;\">\u2022 <\/span>CQC Registered<\/p>\n<hr \/>\n<p>&nbsp;<br \/>\n<script type=\"text\/javascript\" src=\"\/\/www.cqc.org.uk\/sites\/all\/modules\/custom\/cqc_widget\/widget.js?data-id=1-866812427&#038;data-host=www.cqc.org.uk&#038;type=location\"><\/script><\/p>\n","protected":false},"excerpt":{"rendered":"<p>How do we check the quality of our home care service? We are committed to providing the best quality home care service.\u00a0 To do this, we continually check what we are doing, and talk with our staff and other organisations that have opportunities to see and judge our work.\u00a0 Above all, we listen to you &#8230; <a title=\"Quality Standards\" class=\"read-more\" href=\"https:\/\/parkinscareangels.co.uk\/?page_id=25\" aria-label=\"Read more about Quality Standards\">Read more<\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-25","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/parkinscareangels.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/25","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/parkinscareangels.co.uk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/parkinscareangels.co.uk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/parkinscareangels.co.uk\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/parkinscareangels.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=25"}],"version-history":[{"count":18,"href":"https:\/\/parkinscareangels.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/25\/revisions"}],"predecessor-version":[{"id":367,"href":"https:\/\/parkinscareangels.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/25\/revisions\/367"}],"wp:attachment":[{"href":"https:\/\/parkinscareangels.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=25"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}